A professional, flexible, pragmatic & cost-effective approach to outsourced human resource management

Delivering business success through practical & outcomes-focused people solutions
Key services


A clear HR strategy is vital if you’re going to achieve your business objectives – so I will work with you to develop and deliver a strategy that’s right for you. Read more…


My understanding and experience reaches into every aspect of the relationship between employers and their people, from the strategic to the practical, from the extraordinary to the everyday. Read more…


I’ll work within your business to deliver the programmes and practical help that you need to drive your organization forward. Read more…

What they say

Jill is an extraordinary Human Resources professional. Over a period of 10 years she helped my organisation grow both in terms of profit and geographical footprint. By the end of her tenure with my organisation she had been a vital component in developing sound HR policy and practice in 12 countries across the globe. Jill is strategic, intelligent and commercially astute. In terms of people investment and development Jill is exceptionally focused on helping line mangers to produce excellent employee satisfaction. 

Jill was also utilised as a consultant HR specialist with our clients to ensure complex TUPE legislation and complicated recruitment assignments were delivered on time and on budget.

Overall, Jill is an excellent HR executive, trustworthy, inspired and results focused.

Alan Meldrum, Managing Director, Percepta Europe and Asia Pacific

Jill and I worked together for a number of years at Percepta. She is a highly skilled HR professional. She is an independent thinker and strong team player. She is always open to change and as such is constantly broadening her skills, education and expertise. Jill is friendly, easy to talk to and a great listener. As an HR professional, Jill can be depended on to maintain the highest level of integrity. I would highly recommend Jill to be a part of your organization in day to day operations or as an agent of change.

Ron Chmara, Global CEO, Percepta

Quite simply Jill is an outstanding HR Director and business professional with key high level skills across strategic development and tactical delivery. I would have no hesitation in recommending Jill.

Stuart Christie, Director, Strata Consulting

Jill has the two critical things that are required in a great senior HR transformation professional.   A great deal of skill and experience in the technicalities of HR, coupled with a real grounding in an understanding of how to apply that in an organisation’s culture and context.  Finding the right person for us was key, because we want to show leadership, and that means trying some things that might not be that well established.  This requires a HR professional with good instincts and a great deal of experience to translate to the challenge.   Jill has done precisely that, and we’ve moved on leaps and bounds as a result of her guidance and solution focused approach.

Paul Reddish, CEO Volunteering Matters


Jill supported the expansion of IKEA superstores into Australia through offering her HR expertise when it was much needed. The IKEA Glasgow store was unique in that it was connected to a shopping centre complex rather then being stand alone, as was IKEA Richmond in Melbourne. Jill’s knowledge and advice was experienced first hand when I spent time shadowing her in the Glasgow store, and then again when she spent a month in Australia as part of the Project Leadership Team in the lead up to the Richmond store opening. Her ability to provide expert HR counsel in pressured situations to ensure we recruited 300 fantastic coworkers, and created the right store culture was hugely appreciated. Jill’s input also contributed to a 95% result for the HR function in an IKEA International Store Audit result. I’ve followed Jill’s career closely since then, and based on my personal experience, feel her ability to connect people and ideas with HR expertise would greatly assist any organisation to achieve their commercial and/or people goals.

Geoffrey Still

Director, Innovative Knowledge Development Consultancy


I had the pleasure of working with Jill at the Beatson Cancer Charity where as she was HR Director during a period when I was Interim CEO. She is an experienced and dynamic HR professional.
Jill is a commercial individual, capable of balancing what is right for both the business and it’s people, in the short and long term. She thinks strategically, capable of conducting short term ‘health checks’, creating plans and managing change whilst supporting the creation of robust long term people plans.
An asset to any business.
Alison McGregor
Portfolio Non Executive Director and Chair

The effects of COVID-19 on the people within your organisation is massive, multi-faceted and very complex. Redundancy, remote teams, employee wellbeing, mental health, restructures, employee communication, returning to work, outplacement support and furlough are all topics at the front and centre of all businesses, large or small.
About Me

Jill Burgess (FCIPD)

A strategic HR leader and commercial business partner with 30 years’ experience gained in a variety of market sectors and industries including Outsourcing, Charity, Education, Retail and Customer Service. Read more…

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